No audible out of doorbell

[Jdsal8]

Hello,

I have no audible coming out of my doorbell cam. If I play back the videos I can hear my voice but nothing comes out otherwise. I do hear the audio coming in from the doorbell on my phone. I have reloaded the device and done all basic troubleshooting. I believe the speaker is  out on the device. Can you please guide me on my next steps. 

[Jeremyg]

Hi @Jdsal8,

Thank you for posting in the community. I am sorry to hear that there is no audio coming out of your Nest doorbell, but no need to worry; help is here.

I need to know a few things about your doorbell in order to provide you with a better resolution.

• What model of Nest camera do you have?
• When did the issue start?
• What troubleshooting steps have you done so far?
• When did you install the Nest camera? 
• Did you receive any notification from the Google Home app?

I'll be waiting for your response; any additional details you can provide will be helpful.

Best regards,
Jeremy.