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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1685 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17826 Views
  • 0 replies
  • 7 kudos

Event ls cam only records when app is open

I have the Nest Cam wireless. It won't record events when the app is closed.1. Can view it live from Google Home fine 2. It records events when I'm logged into the app and watching it.3. I have nest aware, I know this because I have recordings of oth...

Nest Doorbell Chime Connector Puck - is it needed?

Recently my original gen 1 nest doorbell stopped triggering the Chime so I decided to replace the doorbellI installed a new gen2 wired nest doorbell but the chime only rings when i Do Not have the chime connector puck wired in - this is with a 16v 10...

ap408 by • Community Member
  • 4232 Views
  • 5 replies
  • 0 kudos

Battery doorbell not connecting to home app

Just got my third Google nest battery doorbell because the other two stopped working. Now fresh out of the box and I can't connect my third doorbell to my wifi on the home app. Strangely enough when I open my wifi it says the doorbell is already conn...

RTKeating by • Community Member
  • 1105 Views
  • 3 replies
  • 0 kudos

Live feed to my hub when activity zone is alerted

This feature is there for the Ring doorbell but not for the Google Nest Doorbell: The ability for the display hub to automatically show live video of your doorbell when someone walks into view and not just having to press the doorbell to show video o...

Google Nest cam goes offline

I bought 2 Google nest outdoor cameras. I have Starlink for wifi. When I try to install the cameras, at the end of the configuration they go offline but they were online during the configuration. The cameras are activated but the green light on the c...

Emma209 by • Community Member
  • 1073 Views
  • 6 replies
  • 0 kudos

Offline camera at setup point

It says in offline after I’ve successfully connected to the wifi, and haven’t. The screen that says disconnect from the power source and walk outside and your camera will connect to the wifi. But it doesn’t. It reads offline. Even when I wait 10 minu...

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