Nest outdoor cams adding to 1 gen Aware subscription

[Cary]

What need to happen to add my 2 Nest outdoor cams to current 1 gen Aware subscription?

[Rubes]

If the outdoor cameras are the newer versions released in 2021, then unfortunately you cannot add them to your first Gen subscription. You’ll need to migrate to the second Gen Nest Aware.

That being said, if you find some of the pre-2021 cameras, you can add those to your first Gen subscription with no problem.

[aatienza]

Hey Cary,

Thanks for answering and for lending a hand here, Rubes. 

I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back.

Thanks,

Archie

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve