New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Camera did not capture movement
today, a movement was not captured. Our trash collecting company personnel passed by between 7:56pm and 8:11pm however his movement was not captured. What could be the reason??
Nest Cameras and Thermostat Suddenly Offline
Today my 2 outdoor nest cameras and my Nest Thermostat suddenly started showing as offline in my Home app. My network is working fine - computers, phone, and my Chromecasts are all connected and functioning. I've reset my router just in case with no ...
Sound on phone, samsung 22 ultra
The volume when watching live, or recorded videos the sound only comes through my phone as if I had it to my face. My husband's phone s22 plays all sounds/ voices through his speaker phone. This is right after installing it. Every setting seems to be...
Resolved! Nest Cam (Indoor): inconsistent during darkness. Why?
HelloI am using two Nest Cam (Indoor) cameras. Instead of using outdoor cameras, I am using these two cameras from the inside of the house, looking outside. Both cameras are giving fantastic video and audio during the day. When it gets dark, the Nest...
Camera not capturing people in recorded zones
I've witnessed this happen several times now, but I can clearly see someone walk by my front window, which means they had to walk in front of our doorbell camera and in a zone that is most definitely monitored. I watched as another Google camera pick...
Doorbell Peeling
I have only had my Doorbell for alittle over a Ywar Now and it’s Out of Warranty, called Google about it Peeling all on the Front of the Nest Hello and they Said there is Nothing they can do and I can go buy a New One. That doesn’t seem like good Cus...
Camera are dying?
A couple of my camera have gone weird. Everything was working great but then a few days ago they had a strange colour tinge to them and now the quality as dropped massively, it's pixelated and blurry.I've tried turning them off for a while but it did...
My Nest Hello just died
My Nest doorbell just died last Tuesday evening, September 20th. It was burning hot so I unplugged it and let it cool down. I tried all the troubleshooting steps and it still will not power on. I filled out the google support form and no one ever res...
1st gen outdoor Nest cam, need replacement magnet mount - can't find where to purchase anywhere.
Hello, can someone contact me regarding where I can purchase a replacement magnet mount for my 1st gen outdoor Nest Cam? My email is #I made a similar request back in May 2022 with no response.Thank you,Jenni G
Nest Floodlight camera echoing during talking
When I'm talking to someone on the floodlight camera voice is low for them to hear me and they hear themselves echoing.
Sign In to vote
