cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1682 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17825 Views
  • 0 replies
  • 7 kudos

Need help with Nest Cam (battery) not recording events

Hi,Just bought a Nest Cam (battery), charged it to 100% and installed it outside to monitor the front yard. When installing the camera, it is able to detect me walking around doing the installation. However, once installed, it stops recording any eve...

VT88 by • Community Member
  • 1521 Views
  • 8 replies
  • 0 kudos

Doorbell video unavailable

My doorbell's camera works just fine so long as nobody approaches the field of view... but as soon as there's a person on camera, I get a "video unavailable" message. The doorbell chime itself works, and the internet connection seems to be fine as I ...

Jackydes by • Community Member
  • 2818 Views
  • 16 replies
  • 1 kudos

Nest account did not transfer

My nest account didn't transfer over to google. I tried to log in through Google and now it tells me that my device is associated with a different account. When I go to Nest, where I am put in forgot password, and it never sent me any reset instructi...

Bigwill6 by • Community Member
  • 881 Views
  • 4 replies
  • 0 kudos

Nest Battery Doorbell level - infinity symbol

Hi, How do I check the battery level in my nest doorbell. The app is giving an infinity level as I have wired to my old doorbell wiring. I'd still like to check the battery level though.

d-j-c by • Community Member
  • 2540 Views
  • 8 replies
  • 0 kudos

Resolved! Nest Indoor Camera in unheated Garage

I am just wondering if it is ok to install a Nest Indoor camera indoors in an unheated garage. The only negative is that it will get cold out there in winter but it's dry. DC

d-j-c by • Community Member
  • 4106 Views
  • 7 replies
  • 0 kudos

nest cam IQ outdoor power adapters??

I see this is an ongoing issue with the original Nest cams. Since the google store is out of stock for these power adapters, and appear that has been the case for some time, has anyone found any 3rd party vendors that supply them? These are usb C to ...

md32781 by • Community Member
  • 1457 Views
  • 7 replies
  • 0 kudos

Nest Camera false person alert

Getting a number of false person alerts daily. If anyone was actually in the house, the ADT Alarm system would go off, so what can we do to minimize this problem.Thanks

Jhorow by • Community Member
  • 1310 Views
  • 5 replies
  • 0 kudos

Nest Cam with floodlight

Our electrician just connected our two nest cams with floodlights, one is working perfectly. The other has power and floodlights turn on but the camera will not. There are no color lights turning on the camera. Not sure if the camera is just dead? Wh...

Bdb1 by • Community Member
  • 1206 Views
  • 6 replies
  • 0 kudos
to vote
Labels