Nest doorbell (battery)

[Nelliew311]

My nest says it’s charging and that I have to dismount it.  What’s that all about?  I’ve only had it a couple of weeks. 

[MplsCustomer]

@Nelliew311 

This is what Google Nest says about battery issues:

https://support.google.com/googlenest/answer/10481582

[janthadeus]

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you have further questions or concerns.

I appreciate your help, MplsCustomer.

Thanks,

JT

[EmersonB]

Hello everyone,

@Nelliew311, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate your help, MplsCustomer and JT.

Regards,
Emerson

[EmersonB]

Hey Nelliew311,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
 
Best,
Emerson