Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1697 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17839 Views
  • 0 replies
  • 7 kudos

Nest Aware 2nd gen account support

I already have Nest Aware 1st gen, and a personal G-Suite email that I administer. I cannot upgrade to 2nd gen with that email. I will not create and manage a separate email account just for my cameras.Either:1. Stop requiring a google account2. Supp...

Rubicon78 by Community Member
  • 1038 Views
  • 3 replies
  • 1 kudos

Nest volume too low

I cannot hear a person talking thru the camera, it is muted/barely audible. Person can hear me, but we can barely hear them with phone volume on full.

PBuffam by Community Member
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  • 7 replies
  • 0 kudos

Nest hello quit working

I have a next hello that quit working on September 6th. I've tried disconnecting the power and using the reset button but nothing seems to power it back on. The green light and circle around button are no longer illuminating.It turned off about 4am t...

Its_soy by Community Member
  • 1141 Views
  • 4 replies
  • 0 kudos

New Nest Cam (Battery) not recording at night

I have 2 new Nest Cams (Battery) and they don't seem to be recording any nighttime activity. I have zones set up and they work as intended during the day, but as soon as the sun sets, they stop recording. However I can get live video at night, just n...

fennd3867 by Community Member
  • 1321 Views
  • 4 replies
  • 0 kudos

Wired Nest Hello Doorbell will not connect

I have a wired Google Nest Hello doorbell, brand new from box and a new Google Hub brand new from box. Doing setup from my Google Pixel 5. First I try and add through Google Home app, and it says I have to use Google Nest app. Then Google Nest app ca...

AerieH by Community Member
  • 1456 Views
  • 5 replies
  • 0 kudos

Nest Doorbell Peeling

The face of my Nest Hello Doorbell is peeling and we haven't even had it 2 years. What can be done?

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NJ2CA by Community Member
  • 831 Views
  • 2 replies
  • 1 kudos

Nest IQ outdoor camera

After some light rain it appears my nest iq camera won't turn on. Its survived heavier rainfall in the past couple months. From the camera end I've plugged it out and back in and if I get it just right the blue light ring on the cam flashes on for a ...

Jarod by Community Member
  • 1308 Views
  • 4 replies
  • 0 kudos
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