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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15692 Views
  • 0 replies
  • 6 kudos

Another Peeling Doorbell

I’ve had great service from the product but after 3 years it’s starting to deteriorate. The protective coating is peeling off. I understand that I’m out of warranty. Is there anything that Google/Nest can assist with? Thanks

Uncle_Bob by Community Member
  • 1073 Views
  • 3 replies
  • 0 kudos

Cannot setup doorbell batteri

I have bought a new nest doorbell battery. I have downloaded the Google Home app, choose add and then it searches but nothing comes up. I then choose doorbell and scan the qr code, then it is trying to set up and after a while it fails. I have tried ...

Moib by Community Member
  • 1667 Views
  • 5 replies
  • 0 kudos

Nest Cam Outdoor doesn't pick up activity

My Nest Outdoor is not picking up activity - it picks up a tree moving 100 yards away but fails to pick up a large garbage truck driving by it twice - which is only 20 feet away!

LeiM by Community Member
  • 919 Views
  • 2 replies
  • 0 kudos

Connection issues - Need to talk to a live person

Connection issues - Need to talk to a live person. I have gotten the error code saying I’m not connected my camera, then it says I don’t have Bluetooth, and mostly it says I miss typed my password…which I haven’t. My other camera and my thermostat st...

KMT by Community Member
  • 2433 Views
  • 4 replies
  • 3 kudos

Full Screen on iPhone

Why can’t I get a camera full screen on my iPhone anymore. I use to be able to rotate my phone sideways and get a full screen camera view.

CD by Community Member
  • 1599 Views
  • 3 replies
  • 1 kudos

Nest camera battery image is flickering

My camera image is flickering; I think it is due to the apartment lights, I live in the UK, and here the lights are 50 hertz and probably the camera records in 60 hertz.Is it possible to change to 50? I didn't find how.

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