Download video to a hard drive

[BVP74]

I am considering buying a Nest battery camera (even though I have a wired Nest doorbell, Nest Protects and Nest thermostat in the elegant Nest app that I won't be able to use with the camera). 

Is it possible to have a constant download of 'events' (not 24/7 monitoring) to a personal hard drive? That would solve a host of problems for me. 

Thanks.

[Ashepherdson]

Quick answer is no, you cant automate downloading of clips to your hard drive, but if you have a Nest Aware subscription, you can save clips as needed.  

[Brad]

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

• Do you still need help with this issue?

• What troubleshooting steps have you done thus far? 

• Have you tried to restart your device if you haven’t already?

• If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’

Please let me know if you need further assistance. 

Best Regards,

Brad. 

[Brad]

Hey folks.

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.