cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Wifi Settings on the Nest Camera (Battery version)

Radius
Community Member

Hello 🖐

"First time caller, long time friend of the Google show".

My questions are..

  1. Can I manually change the Wifi network setting on the new Nest Camera (battery version)?
  2. Does the new Nest Camera (battery version) support 5Ghz WiFi networks?

I cannot seem to find any options in the Google Home app.

The reason for these questions is that the camera seems to have automatically during set-up connected to my home 2Ghz WiFi network, which has a lot of interference on from other 2Ghz networks in my neighborhood.

So I'd like to change the camera to use my 5Ghz home WiFi network instead.

Any help would be appreciated.

 

5 REPLIES 5

Lee765
Community Member

Hi there,

The only way I know of changing your WiFi settings is if you remove the camera from your Google Home app and then re-add it, however by doing this you will lose all of your video recordings from the cloud.

Also please be aware that unless you are within the US you will only be able to use the 2.4ghz WiFi band and the US has access to both 2.4ghz and 5ghz.

If you have a mesh network then this could be the reason why it is only connecting to the 2.4ghz band.

Hope this helps.

 

 

Radius
Community Member

@Lee765,

Thanks for the advice. I do have a mesh network set-up with both 2Ghz and 5Ghz networks. I will remove and add the Camera as you describe. Maybe I can manually select the network at re-install steps.

Brad
Community Specialist
Community Specialist

Hi there, 

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

 

- Do you still need help with this issue? 

- What troubleshooting steps have you done thus far? 

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Eric_B
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric

Eric_B
Community Specialist
Community Specialist

Hey Radius,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric