cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! Nest Doorbell (Battery) wont chime inside on google hub

HiI have just set up Nest Doorbell (Battery) along with Nest Hub.The doorbell chimes outside but no sound comes through to the hubIt is connected to the hub as I can see the video and I can even speak to the person but it doesnt tell me/notify me whe...

gcamma by • Community Member
  • 522 Views
  • 6 replies
  • 0 kudos

Google nest camera (Wired) cord replacement

Hey everyone,Can someone know where I can purchase a new Google Nest Cam (wired) cable?Would also appreciate any tips on how to replace it once I have the cord? Alternatively, if anyone knows where I can send it to get it repaired (USA) It would be g...

Manuel_E by • Community Member
  • 189 Views
  • 1 replies
  • 0 kudos

Nest Camera and Floodlight

I purchased a a Nest Camera and Floodlight in 2022. Less than a year later it stopped working. It had a battery issue, but it’s hard wired. Google sent me a replacement. 10 months later, same exact issue. Google’s response was your out of warranty, b...

Solar panel and nest battery doorbell

I am using a solar panel to charge the battery but it does not show that the doorbell is plugged into the solar panel. I have tightened the cables and I have even replaced the solar panel and have donr a factory reset on the doorbell. Still only show...

Jearbee by • Community Member
  • 446 Views
  • 7 replies
  • 0 kudos

Nest Cam with Floodlight reinstall issues

Moderator edit: Subject updated for clarity and findability. I had an issue with constantly getting a low battery alert on my outdoor camera with flood lights. So I uninstalled the camera gave it a break. Now I'm trying to reinstall back to my home a...

Mamalynn by • Community Member
  • 377 Views
  • 6 replies
  • 0 kudos

How to correct improperly tagged doorbell videos

Hi, I'm having issues with my Nest Doorbell improperly categorizing faces. I regularly correct the faces library, but I need to be able to change the tag on the events. Video history still claims it to be the wrong face. This needs to be able to be c...

nest door bell camer

when the button is pressed to ring the doorbell most time it doesn't work but if you press in different areas of the button it does..so does this mean I should get a new one

meck by • Community Member
  • 132 Views
  • 2 replies
  • 0 kudos

Nest cam battery cant set up

Hi all, Trying to set up a nest outdoor cam. I already have 3 others. Going through setup I get to the finishing up prompt then it fails and says cant communicate with Google. Phone and app are up to date. Already reset multiple times. Thanks for any...

Charging slowly with supplied plug and cord

I am getting a "charging slowly" alert on my wireless Nest Outdoor cam, even though I am using the supplied cable and cord. I'm getting the same warning regardless of what outlet or power strip I try.

fcoy2 by • Community Member
  • 357 Views
  • 5 replies
  • 0 kudos
to vote
Labels