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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 97 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15847 Views
  • 0 replies
  • 6 kudos

factory reset

On my google nest doorbell wired the factory reset doesn't work. It does come with the yellow ring and then the blue but does not give an acoustic signal. It also starts up again, but no acoustic signal. Can't add it to Nest app either.

Terrag by • Community Member
  • 782 Views
  • 7 replies
  • 0 kudos

Gen2 wired doorbell not sending notifications

Hello,I have installed the doorbell which was to replace the battery powered version. Its setup fine, I can see live video no problems, setup my zones and notifications as I want them (basically mirrors how I had the battery one).But here’s the probl...

NickB73 by • Community Member
  • 323 Views
  • 1 replies
  • 0 kudos

Nest Battery Camera not able to use Alexa Routines

I searched this topic & followed the advice on the older post/question. I can see the Nest Battery camera setup in the Alexa app and can view it live from the Alexa app.When I try to setup a routine in the Alexa app: Name the routine/select an event/...

Jwyatt612 by • Community Member
  • 306 Views
  • 1 replies
  • 0 kudos

Nest cam won't charge

My Google nest has been charging with no problem all year long, suddenly this year it stopped charging. I bought a new charger and that one is not charging either, can someone offer a fix for this?

Mark101 by • Community Member
  • 503 Views
  • 4 replies
  • 0 kudos

Doorbell battery always empty.

I have had a Nest 2 battery doorbell connected to a transformer since February. But the battery is always empty and only sporadically records some video. I fear the reason is that I live on a busy street with hundreds of pedestrians and cycles passin...

No low battery notifications for Nest Doorbell

I got two battery-powered Nest Doorbells five months ago, and I have never once received a low battery notification for either (I first had an iPhone 15 and now have a 16). Occasionally I’ll notice that the battery is low and recharge before it goes ...

sirakh by • Community Member
  • 419 Views
  • 3 replies
  • 0 kudos

Nest Wired Doorbell NC023

Hi, My Nest Doorbell (wired) has stopped working after around 4 years. I have attempted to reset the device but it made no difference, so then carried out the factory reset. The app can now not find the camera. The power works on the device but it ca...

sjw84 by • Community Member
  • 747 Views
  • 6 replies
  • 0 kudos

Resolved! Camera remains offline during setup

I am going through the setup for my new doorbell. I have successfully connected the camera doorbell to our network, but the camera remains 'offline'. I am in the stage of the setup where the app asks me to 'Unplug your doorbell and bring it outside.....

RedRobot by • Community Member
  • 1206 Views
  • 8 replies
  • 1 kudos
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