Nest videos not playing

[electro]

I subscribed to Google Nest. When I search my orders I see its there and the credit card I used to pay. But it says error.See screen brab. 

Error

Order number: NG512894994460

Cancel order

I cannot view video clips. 

[EmptyNester]

Hi electro,  this is just a user forum so you are not likely to get any direct response from the Google folks.

You might try opening a support ticket here:

https://support.google.com/googlenest/gethelp

[SteveT1]

Hey folks,

Thanks for chiming in and I appreciate your help @EmptyNester. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

Best,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve