08-10-2024 07:55 AM
I wanted to add this since I saw several locked conversations about adding a Nest cam without the the QR code
This 2nd gen installs via Home not Nest
for my particular Nest indoor wired 2nd Gen, I was rearranging my Homes. I deleted the camera from the current home, the reset the camera via the little hole near the swivel stem under the camera. Hold button in until camera chimes . The camera will only install to Home when the light is pulsing blue after reset , if the light is solid blue or any other color ( if that’s a thing) it will not install! This is from my chat with customer care and it installed the first time
08-10-2024 02:56 PM
Are you saying you were able to install it WITHOUT the QR Code?
08-10-2024 05:09 PM
Yes. Reset the camera by holding the reset button on the bottom until the camera makes noise and resets itself . The blue light should start pulsing and then go to the Home App and add the device. Worked for me perfectly
I think the blue pulsing light must mean pairing mode to pair to the app….good luck!
08-13-2024 12:25 PM
Hi JHLASound,
Thanks for reaching out. I understand you need to add your indoor camera to the app without the QR code. I'm here to help!
Please follow these steps:
Note: If your camera was set up on another account before, you'll need to remove it from that account before setting it up again. To remove follow these steps:
Let me know if you have any other questions.
Regards,
Manuel