Nest wireless doorbell

[Vmobmo]

I recently installed and mounted my nest battery doorbell and do not see it on my nest app. It works fine from my Google home app.  Is there any way to set it up on the nest app?  The only option is for a wired nest doorbell which I used to have.  I have other nest products that work fine.  I also pay for nest aware. 

[bbwah]

Nest Doorbell (battery) will only work on Google Home app.

[MplsCustomer]

@Vmobmo 

When we bought a Google Nest Camera (Battery), we discovered that the Google Nest cameras and doorbells introduced starting in the fall of 2021 work ONLY with the Google Home app and NOT with the Google Nest app or the home.nest.com website. Google Nest's explanation for this can be found below, along with customer reactions.

Your battery doorbell should, however, work with your Nest Aware subscription. But the battery doorbell only records events (even when wired); it cannot record 24/7.

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.