Nestcam history

[KathyFromPA]

I need to access history prior to a power failure. It only shows me what happened since the outage. Is my video history available to view?

[MplsCustomer]

@KathyFromPA 

It depends on what Nest Aware subscription you have, if any. The power outage should have nothing to do with what history is available. See this Google Nest Help topic:

https://support.google.com/googlenest/answer/9681538

[Jenelyn_O]

Hi there,

@KathyFromPA, thanks for reaching out. I just want to check if you managed to see the response above. Were you able to visit the link? Please let us know if you still have questions or concerns, as we'll be willing to help.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn