New Verizon WiFi Router

[kanders]

I need to switch my cameras accessing my original Verizon Wi-fi to a replacement with a different Name and Password - I can't see a simple way to do that listed. Where can I transfer my account and cameras to a new router Name and Password?

[MplsCustomer]

@kanders 

The process is not simple.  See this Help topic:

https://support.google.com/googlenest/answer/9223711

[mdr2]

Yes, this is a HUGH pain in the butt for Google Cameras.  If you can give your new router the same name and password you will save yourself literally hours of work.  Not to mention some of  your cameras may not come back if you try and move them to the new WIFI.  There are 100's of post over the last 5 years of folks complaining about how difficult this is.  And Google does NOTHING to fix the issue.

[GabrielaG]

Hi @mdr2,

Thanks for reaching out to the Google Nest Community. I understand how frustrating it can be when you can't easily find a way to update your Nest Camera's WiFi information by changing your router name and password, especially since many users have expressed this same issue. I'm glad to share more information.

We're always looking for ways to improve our products and support. Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Feel free to keep us posting if you have more questions.

Regards,

Gabriela