New internet connection

[Hj228]

I just switched to a new internet company.  How do I reconnect my doorbell and cameras with my new internet 

[MplsCustomer]

@Hj228 

Google Nest does not make it easy to change Wi-Fi settings on most of its devices, so its first recommendation is "to update your home network so that the network name (SSID) and password are the same as before. This will usually work even if you’ve purchased a new Wi-Fi router as long as the manufacturer settings are the same." We did that when we changed our Wi-Fi router/modem, and did not have to make any changes to our Google Nest devices.

If you can't manage that, then Google Nest's process is to remove your Google Nest devices from the Google Nest app or Google Home app while you are still on your old Wi-Fi network, then perform a factory reset, and then re-install the devices on your new Wi-Fi network.

https://support.google.com/googlenest/answer/9223711

If you miss the first step, you may have problems that will require assistance from Google Nest Support to resolve.

[aatienza]

Hey there, 

Hj228, checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind. 

I appreciate the help, MplsCustomer. 

Thanks, 

Archie
 

[aatienza]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie