New to Nest and frustrated with device

[New2Nest1]

I just purchased a home with a next doorbell (coming from a Eufy home) and am very frustrated - no video playback, no prior day playback and yard camera doesn't actually snap a shot of the person. 

Before changing out the hardware, I wanted to reach out to the community to understand if the subscription is worth it (as I assume that I need to pay for these basic options)?

[MplsCustomer]

@New2Nest1 

Without a Nest Aware subscription, you only get snapshots of events that occurred in the most recent 3 hours if you have a 1st gen Google Nest camera or doorbell (those installed in the Google Nest app), and event video history for events that occurred in the most recent 3 hours if you have a 2nd gen Google Nest camera or doorbell (those installed in the Google Home app).

See this post for details on subscriptions:

https://support.google.com/googlenest/answer/9681538

See this web page for U.S. pricing:

https://store.google.com/us/product/nest_aware?hl=en-US&modal=upgrade-pricing