New to the Nest

[BearLake21]

I have 2 cameras. One at the front door and one in the back for the pool. I signed up for Nest Aware Plus. But it looks like I'm only getting video recordings for the front camera and not the back. Is a second subscription needed? I'm new so if you can point me in the right direction, I'd appreciate it. 

[Ashepherdson]

If your on the current nest aware plan then you only need one plan for your household.  

https://store.google.com/ca/product/nest_aware?hl=en-GB

Older plans did require individual subscriptions per device , but they phased those out a while back, unless you still have yours . 

[BearLake21 · Accepted solution]

Thank you so much!! 

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[BearLake21]

Hi!! I was able to get my answer!! Thank you!

[Eric_B]

BearLake21,

I'm so glad to hear it!

Thank you Ashepherdson for your help in resolving this issue.

Since the matter has been resolved, I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day!

Eric