02-03-2023 08:34 AM - edited 02-03-2023 08:35 AM
Installed yesterday, everything worked.
installer left and I haven’t been able to connect camera since.
I get camera is not connected to wifi message, but can’t find out how to reconnect
02-08-2023 02:31 PM
Hi Vickie1,
Thanks for reaching out here in the Community and for sharing with us your concern. I'm sorry to hear about what happened after the installer left. To confirm, are you getting any error messages? Try restarting your Nest Doorbell and your Wi-Fi router.
Give these steps a try:
Looking forward to your response.
Regards,
Emerson
02-12-2023 05:23 PM
Hey Vickie1,
Checking in — did you get a chance to try the steps provided by Emerson? If so, how did it go? Let us know if you need anything else.
I appreciate the help, Emerson.
Thanks,
JT
02-13-2023 06:40 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT