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Qvic4
Community Member

Best camera works when I look at it live but never notifies or records when someone is in range!

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. What Nest Camera are you using? Also, were you getting notifications before?

 

You can check this article on how to Troubleshoot Nest camera alerts for detailed steps.

 

Regards,

Steve
 

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Jumping in to check if you've seen my response. If you have other questions and concerns. Feel free to let me know.

 

Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve