No audible doorbell sound on my phone

[DeeSadie]

Hi, we have installed a battery operated doorbell and are having issues hearing any doorbell sound on our iPhones.  We do not have a Hub nor speakers and I’m not sure if that relates to the issue.  I’ve turned on doorbell/visitor announcements and confirmed that my phone audio settings are up and enabled.

I do see the notification but no sound.  I want to make sure I can “hear” that someone is at the door if I’m not looking at my phone.

Anyone have this same issue?  Any advice?  TIA

[Hawke51]

I am having the same problem.  Help ?

[DeeSadie]

I’m glad to hear that I’m not alone!  Hopefully we get some help on here as I’ve had no luck in my research.

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.

Best,

Princess

[MplsCustomer]

You don't get a "doorbell sound" with any Google Nest doorbells on an iPhone. You just get the standard IOS notification sound. That's all we get on our iPhones and there is no option for another sound. Per other posts in this forum, if you nave an Android phone, you can configure a doorbell sound.

[EmersonB]

Hello everyone,

Thanks for reaching out here in the Community. We would recommend you to go to your phone's settings and look for the Nest app or Google Home app. Proceed to the settings of the app and look for sound notification then select your desired tone. Let us know how it goes.

I appreciate the help, MplsCustomer.

Best, 

Emerson

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni