Won't stay connected

[Lorraine23]

So my indoor camera won't stay connected to the wifi. My nest thermostat stays connected but the camera continually goes offline and won't come back on until I rescan it. Then it stays connected for less than 24hrs and goes offline again. My camera is only about 6' away from the router.  What is its issue?

[Stephaniewallac]

Check youre heart ❤️ it may ne so cold it frozen the wifi ur welcome 

[Lance_L]

Hi everyone,

@Lorraine23, I'm sorry for the inconvenience — let's get this sorted out. A few questions: what type of indoor Nest camera do you have? What is the color of the status light when it goes offline? Do you have an iOS or Android device? Also, are you experiencing any internet connectivity issues with your other devices?

Here’s a handy guide to help you Troubleshoot offline Nest camera or doorbell.

Thanks for chiming in, Stephaniewallac.

Best,

Lance

[Jenelyn_O]

Hi there,

Chiming in — were you able to try the troubleshooting steps by visiting the link provided above? Please let us know how it goes.

I appreciate the help, Lance.

Thanks,

Jenelyn

[Jenelyn_O]

Hi Lorraine23,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn