No notifications for wired doorbell on iPhone

[Kgrav]

This has been on ongoing problem with this doorbell. My wired doorbell won’t send notifications and my battery one will. I have checked ALL notification settings on my phone and the Google Nest and Google Home apps. I have reset my phone and again checked all notification settings. Both doorbells are online. Still no notifications on the wired doorbell. Reset the doorbell? Ok but why put the QR code on the device so that I need to remove it. Very very frustrated!!

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[EmersonB]

Hi everyone,

@Kgrav just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate your help, Brad.

Best,
Emerson