No option to set up Activity Zones on Nest Battery Doorbell

[meganwmeganw]

I do not have an option on the Nest, Google Home or web apps to add an Activity Zone to my doorbell. I live on a busy street and am getting notified every few minutes of someone walking by. Are Activity Zones an option on battery doorbells?

[MplsCustomer]

@meganwmeganw 

We have the older 1st gen Google Nest Hello Doorbells.

Do these instructions not work?

https://support.google.com/googlenest/answer/9207697

[Rusell]

Hi Meganwmeganw,

Thank you for posting in the community. I understand that you don't have the option to make an activity zone.

At the moment, I'd like to ask a few questions about your concern and please take a look at this article Set up and use Activity Zones - Google Nest Help.

• Do you have the last update for the Google home app? 
• Do you have the last update for your iOS or Android device? 
• Do you have another active zone created? 
• Does it happen with other Nest cameras or doorbells?

In meantime, please kindly do these troubleshooting below:

• Uninstall the  Google Home app then download back
• Sign out of the Google Home app and sign back in
• Force close the Google Home app
• Try another compatible device

@MplsCustomer thank you for your help and effort. 

Keep me posted.

Best regards,

Rusell.