cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

No sound after turning off camera.

HawkMan
Community Member

When I first setup the Nest Cam Indoor, I was still able to hear audio (mic still working) after I turned off the camera via web browser but today, when I turn off the camera, the audio turns off as well. I have other family members who recently started connecting to the camera via iPhone and they also lose audio when turning off the camera so not sure if there is a setting that controls this? 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@HawkMan 

"When your Nest camera is turned off with the Home or Nest app, it won't detect sound or motion, stream live video, or record and save activity."

https://support.google.com/googlenest/answer/9247651

I would think the same thing applies if you turn off your camera on the home.nest.com or home.google.com websites.

It would be kind of weird for just audio to be streamed and/or recorded.

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@HawkMan, thanks for reaching out here in the Community. What was shared above is right on the spot and we hope that sheds some light to your concern. Let us know if you have more questions in mind.

 

I appreciate the help, MplsCustomer.

  

Regards,

Emerson