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Not getting Nest doorbell notifications on Apple Watch

elefant
Community Member

I have a new iPhone 16 pro max and a new apple watch ultra 2, both with latest updates.  I get notifications from Nest (I have home app too) on my phone but not my watch.  I get notifications from all the other apps on watch with no problem.

I tried deleting and reloading the nest app from the app store.  I have all notifications on as far as I can tell.  Any help would be appreciated.  Spent an hour on the phone with support and they can't figure out either. 

1 REPLY 1

virnab
Community Specialist
Community Specialist

Hi elephant,

 

Thank you for reaching out to our community.

I’m sorry to hear that you’re only getting the Nest doorbell notifications on your iPhone 16, but not on your Apple Watch Ultra 2. We appreciate you sharing all the troubleshooting steps you've attempted on your own to resolve the inconvenience. No worries; help is here!

I recommend you contact Apple customer service so they can provide you with the specific assistance you are needing with your Apple Watch Ultra 2, because your Nest Doorbell and the Google Home app are working fine with your mobile device, and your watch is getting notifications from the other apps.

Thanks for your attention. I will be looking forward to your answer.

 

Best regards,

Virna