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Not receiving notifications from doorbells or camera

Khearan
Community Member

Hello, I have a wired nest doorbell, a battery nest doorbell, and a camera with a floodlight. I am no longer receiving notifications from any of them as of a couple weeks ago. 

All notifications are enabled within Google Home and also within my iPhone’s settings. My phone is also operating the current iOS. I’m at a loss at this point. I’ve read people have success factory restarting their phones, but I really don’t want to do that.  

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Khearan 

I've never seen a post in this forum recommending a factory reset of your PHONE; that would be pretty drastic.

You could try deleting and reinstalling your Google Home app. We had to do that earlier this year with one of our iPhones when we stopped getting notifications on one of our iPhones.

Thanks - this did the trick. Can’t believe I didn’t think of it. 

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Khearan thanks for reaching out and for getting back to us. We're glad that your concern has been resolved. We can consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

 

I appreciate the help, MplsCustomer.

 

Regards,
Emerson