Hello @Fedupwithadt,
Thank you so much for posting in this community. I understand that you’re experiencing issues with your doorbell and outdoor camera, as they are going offline frequently and for an entire day. I comprehend how frustrating this situation is, especially since your devices are not working as you expect. Don’t worry; it's a pleasure to assist you.
To provide you with accurate troubleshooting steps, please answer the following questions:
- Are the devices Google Nest products or from a different brand? If they are Nest devices, could you confirm the specific models? You can use this article for reference: Technical specs for Google Nest cameras and doorbells.
- When did the issue start?
- How far are the doorbell and camera from the router?
- Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera and doorbell?
- Have you performed any troubleshooting steps so far?
- What Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)?
- Have there been any changes to the router settings or network connection?
Please feel free to share any additional details you think might be relevant.
Best regards,
Daniel
