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Outdoor Nest Cam won’t transfer

Rmartirano
Community Member

Have an old never-used Outdoor Nest Cam that I suddenly had a use for. Google Home app refused to find it, but I was able to set it up in the Nest app. Trying to now transfer it over to Google Home so all my cams are in one place but the transfer option isn’t present under camera settings. 

Thoughts?

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Rmartirano 

We are not on the "Public Preview" version of the Google Home app, but I believe you need to be on that version in order to have a "transfer" option in the Google Nest app;

https://support.google.com/googlenest/answer/12494697

View Recommended Answer in original post

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Rmartirano 

We are not on the "Public Preview" version of the Google Home app, but I believe you need to be on that version in order to have a "transfer" option in the Google Nest app;

https://support.google.com/googlenest/answer/12494697

That did it, thanks! Weird though, I thought I was on Public Preview as I previously transferred my other cams, but I definitely was not. Either way, all nice and neat and away from the Nest app which unfortunately keeps crashing. 

@Rmartirano 

We're still using the Google Nest app for our 1st gen cameras and doorbells because the Google Home app lacks so many functions.  And the Google Nest app never crashes for us.