Outdoor camera doesn’t recognize I am home

[SSImarty]

I have settings on my outdoor cameras to recognize when I’m home so I don’t keep getting notifications. All but 1 camera recognizes that setting.  I did delete that 1 camera and then add it back. That didn’t change the problem. Any suggestions?

[MelbaDT]

Hi SSImarty, 

Sorry for the delayed response but thanks for reaching out. I want to better understand what's going on. 

A few questions — what type of Nest camera is this? When you're at home and you check on your Nest or Google Home app, does this camera in question show as 'Away'? Also, are all your Nest cameras set up using the same email address? 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need help with your Nest Outdoor Cameras?

Best,

Melba

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.