Hi @Rbur!
Thanks for posting in the community.
I’m sorry for the inconvenience that you are experiencing with your Nest camera. I can see that it won’t hold any charge. The camera shows an icon of being plugged in for a long time, but once you disconnect the camera, it dies. Let me help you here.
To further assist you, I need some extra information:
- When did the issue start?
- What is the exact model of your Nest camera?
- What troubleshooting steps have you taken?
- What is the temperature in the place where the camera is located?
Remember that the camera won’t charge at temperatures below 0° C (32° F), and will only charge slowly at temperatures close to freezing. You can try taking the camera indoors to a warm place and connecting it to the charger until it is fully charged. You can also check the next article: Troubleshoot low-battery issues for Nest cameras and doorbells.
I'll be waiting for your response.
Regards,
Daniel.
