Outdoor nest cam cable disintegrating

[JV1]

 

Does anyone know if I can buy just a new cable/cord? The camera works fine but the cord is disintegrated 

[RavenManiac]

That doesn’t seem normal. How old is the cable? Is it subjected to any extreme conditions?

[JV1]

Nope. Just in the sun on our house. About 4 years old. I saw others post the same issue 

[MplsCustomer]

@JV1 

Sometimes a Google Nest Community Specialist steps in on issues like these, but generally it's not covered if it's beyond the 1-year warranty period.

You could try removing the disintegrating sheathing, wrapping each wire in electrical tape, and wrapping the set of wires with duct tape.

[JV1]

that’s going to look real appealing to my neighbors and HOA. Don’t they just sell a replacement cable? 

[MplsCustomer]

@JV1 

Unlike competitors like Arlo and Ring, Google Nest does not sell any spare parts.  And with our older Google Nest Outdoor cameras, one end of the cable is hard-wired into the camera, so they'd have to replace the whole camera, and they're not even selling it anymore.

[RavenManiac]

Why not purchase an aftermarket cable from Wasserstein? It's only $24.99 from Amazon.
https://www.amazon.com/Wasserstein-Adapter-Compatible-Outdoor-Battery/dp/B0B1J6HZ3P/

[JV1]

Mine is hardwired in 

[RavenManiac]

Ouch. Sorry, I didn't notice that. Maybe that's why they made it detachable in the Gen 2 cameras.

[EdmondB]

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Best,
Edmond

[EdmondB]

Hello there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Edmond

[EdmondB]

Hey everyone,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

I appreciate the help @ MplsCustomer.

Thanks, 
Edmond