Plug in charger for Nest Doorbell Battery (UK)

[Spoons]

I'm looking for recommendations for a plug in charger that will work with the Nest Doorbell (Battery).

I've tried 2 so far and although both are recognised by the doorbell, and show as 'plugged in' in the Home app, neither actually keeps the doorbell at the 75% charged (or even close to it).  

[MplsCustomer]

@Spoons 

A different plug-in charger may not help. The challenges you are facing with the Google Nest Doorbell (Battery) is that it runs off of the battery AND the battery is trickle-charged at a rate low enough to avoid tripping a chime (even if you have no chime wired in).  As customer @firmwaredev  has pointed out on the three threads below, it's possible that at any temperature power usage can exceed the charging rate. Some customers have been able to tweak their doorbells to reduce how many events it detects in order to reduce their power usage, and thereby get by. But it doesn't always work.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Doorbell-Battery-draining-while-ha...

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/nest-doorbell-battery-will-not-hold-a-c...

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Cold-weather-concerns-with-Nest-Doorbel...
(A VERY long thread)

[Spoons]

Thanks for these, I'll work my way through them and see if I can come up with a balance. Have to say I'm pretty disappointed with this product overall though.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[MplsCustomer]

@Spoons 

Last week, Google added this page on charging behavior for its new battery doorbells and cameras:

https://support.google.com/googlenest/answer/11830989?hl=en

[Spoons]

Thanks for that link, it's not really that cold where we are (London), but I guess this could still be a factor.

[MplsCustomer]

@Spoons 

In this post, another customer comments on the battery not being able to charge above 75%:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Doorbell-Battery-draining-while-ha...

[James]

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best,
James