Option taken away for night vision off mode!

[Andybrad]

I can turn mine off 

[DeboraJ]

Hi @Andybrad

Thank you for reaching out to the community! I'm sorry to hear that you've been experiencing some issues with the night vision feature on the Google Home app. Please allow me to assist you with this.

Before we continue, I need some relevant information:

• When did the issue begin?
• If you have more than one device, could you please tell me if this issue is occurring with all of them or just certain ones?
• Have you tried any troubleshooting steps already? If so, please describe what you have tried.
• What happens when you attempt to turn off night vision?
• What specific type of Nest cameras do you have?

Once you provide this information, I will be happy to assist you.

Best regards,

Debora

[Jeremyhall2727]

You don't see the option at all? That has to be an error. Is your night mode on all the time or is it off all the time? You may have to uninstall the Google home app & re-download it. If the camera night mode is stuck on; I would wait until daytime. To mess with it