07-17-2022 03:39 PM
Initial install installation and setup of wired nest cam with floodlights went seamlessly. I recently disabled the camera. Upon trying to set it up again, I get a “Something Went Wrong” result every time.
I no longer have the QR code but do have the 6 digit code.
Any suggestions?
Thank you.
Answered! Go to the Recommended Answer.
07-18-2022 01:09 PM
Camera/floodlight issue solved. Because I no longer had the QR code in front of me I can ask the camera for its six digit set up number. When I did that, and used that code, I constantly received an error message. Possibly, because this app is connected to my home doorbell, too, it was giving me that device’s set up code number. I disconnected the camera itself from its power supply and underneath the plug was the set up code. A different set of numbers. When I used that everything set up quite easily. Back in business!
07-17-2022 04:07 PM
have you tried restarting your phone summertime's it that simple ; it depends on how you disabled it. if your on a different wifi system,
07-17-2022 08:16 PM
Thank you ctcomsa. I'll try restarting my ipad and see if it works.
07-18-2022 10:14 AM
Turned off iPad, restarted it, chose 2.4g network, would not set up.
Turned off iPad, restarted it, chose 5g network, would not set up.
any additional suggestions?
Brad
07-18-2022 01:09 PM
Camera/floodlight issue solved. Because I no longer had the QR code in front of me I can ask the camera for its six digit set up number. When I did that, and used that code, I constantly received an error message. Possibly, because this app is connected to my home doorbell, too, it was giving me that device’s set up code number. I disconnected the camera itself from its power supply and underneath the plug was the set up code. A different set of numbers. When I used that everything set up quite easily. Back in business!
07-25-2022 04:54 PM
Hey folks,
I'm glad to hear that everything is back up now! Let us know if you have any other questions.
Thanks,
Archie
07-28-2022 08:13 PM
Hey folks,
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
Thanks,
Archie