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Ready to give up on Nest camera

LenA
Community Member

I have 5 nest cameras. They constantly disconnect and I have to go crazy turning them off then back on within the app, and with the plug. I recently hooked up my 5th one and its just not staying connected to the internet. I messed with it for an hour, reconnecting multiple times to my wifi, finally had it working. Came inside- not working and wont work. I’ve tried unplugging and waiting a few minutes, plugged it back in- nothing. Same with the on/off toggle within the app. 

Anyone find solutions to the same issues? 

4 REPLIES 4

S3bryan
Community Member

I know it’s probably not the answer you are wanting but from your post it sounds like your wifi to the camera’s is weak.  Are you using a single wifi router or a mesh type network.  If you are using just 1 wifi router start there as the possible cause 

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.