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Recording a large bird

Jbmin
Community Member

Camera is not recording large birds

1 REPLY 1

AndersC
Community Specialist
Community Specialist

Hi @Jbmin,

 

Thank you for posting in the community. I'm sorry to hear your Nest camera is not recording large birds. I'm happy to assist you.

To help determine why your camera is not recording large birds, please provide the following information:

  • What is the model of your Nest camera?
  • Did you set up your camera in the Google Home app or the Nest app?
  • Are you receiving notifications for other types of motion?
  • Were there any changes to the Wi-Fi network?
  • Do you use email or push notifications?
  • Are there other family members who can access the camera? Do they receive any notifications?
  • Has the camera been moved recently?
  • Are there any Activity Zones set up for the camera?

In the meantime, please confirm that the camera’s settings are properly configured by following the steps below:

  1. Open the Google Home app.
  2. Tap Favorites or Devices.
  3. Tap and hold your device's tile > More > Settings.
  4. Select Events.
  5. Verify that the events you want to receive are on.

Please keep me posted. I'll be waiting for your response.

 

Regards,

Anders