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Red solid light

Uc7292
Community Member

What does this indicate sometime not recording events 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Uc7292 

We haven't encountered this on our cameras, but Google Nest Help's website says this; I think you might need to contact Google Nest Support, since their message doesn't tell us much:

"LED isn’t working properly"
"If there's a solid red status light, it means the LED isn’t working properly. Contact Nest Support for help."

https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-indoor-and-outdo...

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for your answer and recommendation, MplsCustomer.

 

@Uc7292, thanks for reaching out to the Google Nest Community. I wanted to ensure this has been taken cared off. Have you had the chance to get in touch with our support team? If not yet, let me know so I can help you further. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in should you still need help with your Nest camera. 

 

Best, 

Melba

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.