New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Changing wifi network
Hi & sorry. This is no about getting started. It is getting re-started.I have been using Nest Cam with Camera for over a year. I just changed my router & need to establish my Nest Cam with Floodlight through the new router's wifi.I use a Chromebook.I...
Nearest outdoor camera
Camera battery low new camera installed less than a month old customer service not able to resolve issue to charge camera. Poor customer service, representative, not knowledgeable and product. They have a hard time resolving issues need aCamera batte...
gen2 nest cam
I connected the new cam to google home with my I phone. When I tried to add camera to my wife's I phone I was unsuccessful . Then I went back to my phone and the camera was removed from my phone. I tried to re connect camera but during install I neve...
Time based routines on Google Home app
Simply want my camera to come on at midnight and switch off at 6am. I replaced an old nest cam with a new google nest cam. The nest app has a simple routine setting to do this. New camera doesn’t appear in nest app. Google Home app only allows one no...
Cameras not working properly
I credit card was compromised. Had to delete it. Don’t know where to add my new one
Security cameras dropping connection
My cameras keep dropping connection. This weekend it was especially bad. Seemed like every 5 minutes the connection to the WiFi would drop for an unknown about of time. I've gone through all the troubleshooting steps sorry of a factory reset. Any ide...
Outdoor wireless camera not charging
Hello everyone,this is about the 3rd time I am charging my outdoor camera, and on my iPhone, it shows as charging, but it has stayed between 14% to 13% all day. I have moved it different outlets throughout the house, but the % has not moved even thou...
Google nest camera connects can be added but will not display video anymore
Google Nest camera connects can be added but will not display video anymore. Purchased a set of three cameras from Costco three weeks ago. I have attempted the suggested troubleshooting successfully. Only one camera is not working. Where can I get th...
Wired Nest Doorbell Peeling
I know there have been reports of the Nest Doorbell peeling. Has there been an official response from Google about this? Is there a way to get this warrantied/replaced without too much hassle? This doorbell is way out of weather and should not be pee...
Resolved! Motion routines via Google Home to turn on lights doesn't work with nest outdoor
Hello,I noticed the other day some new automations and set up a few to work with my nest doorbell battery (which I have wired) and Nest Cam Battery (Outdoors and wired):From sunset to sunrise, if someone rings doorbell, turn on front door lightsFrom ...
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