cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Nest Wireless Doorbell Mounting Mechanism Problems

I have had two replacements for the wireless doorbell because the button on the back of the doorbell that secures the doorbell in place, depresses, and fails to come back out. This has now happened a third time and is now out of warranty and Google w...

hinch12 by • Community Member
  • 658 Views
  • 9 replies
  • 2 kudos

Resolved! Security Set Screw Size for 2nd Gen Nest Wired

Does anyone know the dimension of the small setscrew that is used to secure the second gen nest wired camera to the wall mounting plate?Somehow mine came out. None of the forum posts have any information. Everyone keeps saying it's an M3. It is *not*...

Moo by • Community Member
  • 1883 Views
  • 12 replies
  • 0 kudos

Resolved! Wishlist Google nest cam

Love Google. All my smarthome devices are Google. I'm not bitching about that.Google Nest Cams. Love them, slick, pure and great to set up and use. Floodlight feature, great! Area of veiw, great!Wishlist.....1. Timestamp on the god dam video. . . . ....

Kimrg by • Community Member
  • 416 Views
  • 4 replies
  • 2 kudos

Unable to find Nest Cam in Setup

I have a Nest Camera Outdoor, wireless. And I had to get a new router, so the router that was connected to the camera is no longer available. I have been unable to get my Nest Camera into setup mode to connect to it with my phone. I have factory rese...

TH6 by • Community Member
  • 1637 Views
  • 8 replies
  • 0 kudos

Can't download video outside of detected event clips?

Sounds like there's _still_ no way to download video outside of detected events (aside from this workaround)? (This is even when the camera is plugged in.)> You can only download video clips from detected events in the video history. You can't downlo...

Digital Privacy Screens

I currently have 3 Nest cameras setup as security cameras on my house, and, as I have neighbours either side of me and due to the available angles I can move the camera on their magnetic base, the cameras do catch slight parts of their rear garden, h...

Iano23 by • Community Member
  • 436 Views
  • 1 replies
  • 1 kudos

Nest cam won't reconnect after charging

Nest cam operating fine for months on battery power. Recharged it to 100% on my wired stand (where it also operated fine). Off the stand, it will no longer connect on battery power. Google rep wanted me to do a complete reset, which would be a huge d...

buschd27 by • Community Member
  • 428 Views
  • 4 replies
  • 0 kudos

Indoor Nest Camera keeps going offline

Hello, I recently bought an indoor Nest Security Cam 1080p (Wired)- 2nd Gen, and placed it in my house. It routinely goes "offline." Seems like when I come home it works again but when I am gone for awhile it goes offline. I have unplugged it multipl...

JeffRay80 by • Community Member
  • 306 Views
  • 4 replies
  • 0 kudos

Nest App not working with second generation nest doorbell

I just installed my second generation nest doorbell wired, and found out that you cannot view it through the Nest app. It’s only viewable through the Google Home app now which makes no sense. Now I have first generation next hello and the first gener...

Epiman123 by • Community Member
  • 1172 Views
  • 9 replies
  • 0 kudos
to vote
Labels