05-19-2022 07:53 PM
I want to take down the magnetic wall mount for my camera (not doorbell) and move to another area. Is there a trick to getting it off? It won’t budge if I twist or pull it.
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05-20-2022 07:14 AM
I'm guessing you have the newer Google Nest Camera (Battery). You need to twist it counter-clockwise in order to be able to release it. See the install video starting at about 4:12 for a visual view of how it is twisted on. I've seen other customers with posts here about removing the mount. They must get stuck; we haven't had to remove ours yet.
https://support.google.com/googlenest/answer/10919314?hl=en&co=GENIE.Platform%3DAndroid
05-20-2022 07:14 AM
I'm guessing you have the newer Google Nest Camera (Battery). You need to twist it counter-clockwise in order to be able to release it. See the install video starting at about 4:12 for a visual view of how it is twisted on. I've seen other customers with posts here about removing the mount. They must get stuck; we haven't had to remove ours yet.
https://support.google.com/googlenest/answer/10919314?hl=en&co=GENIE.Platform%3DAndroid