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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1681 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17825 Views
  • 0 replies
  • 7 kudos

Moving an old drop cam and it is showing up in wrong location

We have multiple new nest products used in two locations and operating on the Google home app. Recently we wanted to move an old nestcam (runs on old nest app) from a third location to one of the current locations. The camera can be set up using the ...

Jhlaiz by Community Member
  • 722 Views
  • 3 replies
  • 0 kudos

Doorbell cam

How do you reconnect to WiFi once you purchase a new modem and router, I followed all the steps and still nothing

Ees4 by Community Member
  • 746 Views
  • 4 replies
  • 0 kudos

Google Doorbell (Battery) is frequently OFFLINE?

Hello, Since 3 to 4 days ago, suddenly, my Google Doorbell is OFFLINE. But, all of functionalities are working fine. Home app easily added. Device "Restart" or "Factory Reset" works fine. However, after the doorbell mounted on the entrance, frequentl...

tart1972 by Community Member
  • 1049 Views
  • 5 replies
  • 0 kudos

Google Home cant download clips from camera

I have a package delivered event and I want to download the clip. The help says there should be a download button and other threads say it should be in the drop down menu for the event. I cant find it anywhere. I only have this camera in the google h...

event.jpg even-details-1.jpg event-details-2.jpg event-menu.jpg
MrPerson1 by Community Member
  • 867 Views
  • 4 replies
  • 0 kudos

Nest Doorbell Cam dog bark detection

Hi folks, looking for some info regarding nest cams. I can't get dog barking notifications on my nest doorbell but can on my backdoor nest outdoor cam! Been having an issue with my neighbour and her constantly barking dog! I'm usually easy going and ...

JMCScot by Community Member
  • 1091 Views
  • 4 replies
  • 0 kudos

2 Nest Doorbells; 2 Mechanical Chime Boxes (16VAC/30VA); 1 Transformer: Rear Doorbell Not Chiming

Hi,I recently installed 2, 2nd Gen Wired Nest Doorbells. When doing this, I upgraded my transformer to a 16VAC/30VA model (Heath Zenith 16VAC/30VA Transformer). My home had existing wired doorbells. Each floor (upper and lower level) has its own mech...

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