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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Google cam won't work when mounted

My new Google nest cam works until placed on the outdoor mount. Once mounted, it won't connect and won't allow live video. Then, I'll take it down, holding it in my hand while standing under the mount on my home, and it works perfectly. Please advise...

Oliver17 by Community Member
  • 327 Views
  • 4 replies
  • 0 kudos

Doorbell camera offline

Hi… I’m not at all Tech savvy. We have been in our home for 2 1/2 years. With the house we have a Nest hello. On occasion it would go offline but always managed to get it back up. Last week it went off line and I’ve tried rebooting internet but it wo...

Herkm by Community Member
  • 478 Views
  • 5 replies
  • 1 kudos

Video unavailable

My camera has notified me of an event, but I can’t get the video to play. I keep getting a message that says “video unavailable. Try again later.” It has been close to 24 hours since the event, and still no video feed.

Faded QR code

Hello,I have a nest indoor camera that was disconnected from my home network. When I went to reconnect, I was told to scan the QR code or enter a 6 digit key. Both the QR code and 6 digit key are completely faded. I also do not have the original pack...

bruzzt01 by Community Member
  • 564 Views
  • 4 replies
  • 0 kudos

Two Nest Wired Doorbells

I have a newly built house that was wired for two doorbells (front and back doors). I installed two Nest Wired Doorbells and wired them to one transformer and one chime. The chime is set up for a front and a back door. I wired according to a diagram ...

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mb1234 by Community Member
  • 363 Views
  • 4 replies
  • 0 kudos

Viewing battery cams on computer? Timed notifications?

I've added two new "battery" cams (which I had to upgrade with the cable to constantly record.) Is there a way to view these with a browser like the other Nest cams I have? Is there a way to create clips and share links like Nest cams can? I've only ...

send9 by Community Member
  • 261 Views
  • 3 replies
  • 0 kudos

New Nest IQ Indoor camera - Can't export clips?

Hello!I've had the older nest cams forever...just upgraded to the newer IQ indoor cameras. I'm confused on how to view the history and export clips. I see in the settings there's a "maximum recording length". I changed it to 3 minutes, and now there'...

mhaning by Community Member
  • 444 Views
  • 8 replies
  • 0 kudos

Resolved! Nest aware

I've recently moved into a house with nest thermostats, protect and outdoor cameras. My son set them all up using his phone and details.I can access them all, but the nest aware subscription has ended and the renewal emails are going to him.Is it pos...

Duppy2 by Community Member
  • 502 Views
  • 5 replies
  • 0 kudos

Watch Live Feed on Mute

I would like to watch the live feed on my cameras on mute. If I'm checking them at work (or church, or any other quiet place), I would rather not have the volume of my loud child in the background. I don't want to disable the microphone completely, I...

skidaboo9 by Community Member
  • 156 Views
  • 1 replies
  • 0 kudos
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