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doorbell camera view changed from wide angle to only wall

EVHUDD
Community Member

front doorbell cam suddenly changed view to closeup of side wall. Can't find setting to fix.

 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@EVHUDD 

If you have the Google Nest Hello Doorbell, you may have inadvertently set the "Enhance" (zoom) feature in the Google Nest app or on the home.nest.com website:

https://support.google.com/googlenest/answer/9251364?hl=en&sjid=11465344996971279924-NA#zippy=%2Cenh...

The "Nest Doorbell (wired Gen 2)" indicated in your post does not have this feature; in that case, I don't know what might have happened.

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for posting in the Google Nest Community forum. I just want to check if you managed to see the response above. Keep us posted. 

 

I appreciate your help, @MplsCustomer.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi EVHUDD,

 

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Jenelyn

LovelyM
Community Specialist
Community Specialist

Hello EVHUDD, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely