12-05-2021 08:23 PM
Okay I'm really upset now! I.purchased nest brand new years ago and now power went off can't restart the camer and again giving me the same message that there is a previpus owner I bought a new camera alltogether again I am.tbe sole.owner. I need to get money back and to boot no live customer service to help with the issue
02-02-2022 12:24 PM
Hey folks,
I wanted to remind you of some Important things to know before you factory reset. After you factory reset your camera or doorbell:
Important: Because a factory reset permanently erases the items listed above, we don’t recommend doing it as a troubleshooting step until you’ve tried restarting your camera and other troubleshooting options.
02-08-2022 12:10 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-09-2022 12:11 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.