09-06-2024 06:46 AM
I moved and misplaced the metal mounting plate for my Nest Battery doorbell. It is quite useless without it. I would like to acquire a replacement but can't locate even the OEM part number. Where/how can I get just the plate? I do not wish to purchase an entirely new doorbell.
09-06-2024 08:39 AM
Unfortunately, Google Nest does not sell any spare parts. You could try contacting Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.