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Replacement magnetic nest cameramounts

Pman
Community Member

Hello I need a replacement nest camera mount , where can I get one ? 

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there,

 

I'd love to look into putting in a replacement request for you, but I need to know which exact Camera model you need assistance with. Please let me know so we can continue this process.

 

Best Regards,

Brad.

techzoo
Community Member

Hi Brad, I also need a magnetic base.  I chatted with support and was told they would be in the sore in two days.  That was two weeks ago.  My model # is NC2100ES.  Thanks for any help you can be.  _Mark

Pman
Community Member

I got in touch and had a replacement sent out straight away , top response and service . Very impressed . Thanks for your response.

techzoo
Community Member

Thanks for the update.  How did you get in touch?  I'm getting a "Due to high volumes, you may experience long wait times for customer support. We greatly appreciate your patience. For more information about Google Store orders, click here." and the chat option is disabled.

Brad
Community Specialist
Community Specialist

@Pman

 

I am relieved to know that you got a replacement already! 

 

@techzoo

 

If they are not available yet in the store, I do not have any form of ETA to give you. I can however, look into your warranty and submit an RMA Replacement for you if your warranty is still active.

 

Best Regards,

Brad.

techzoo
Community Member

Thanks Brad, should I send you the numbers by the bar code?