Replacement metal doorbell baseplate

[turner86]

We moved from UK to Canada and i no longer have the metal baseplate and i cant find a replacement anywhere. Its still drilled into the house in England and now i have a useless doorbell that doesnt turn on without the baseplate. Thought i could just use the angled bit but that doesnt work.

Cant seem to find them online anywhere. Tried the google help thing but it gives me an EU contact which is no good when im in Canada.

[janthadeus]

Hi turner86,
 

Oh no! I’m sorry to hear that. Let’s check options for you — could you fill out this form and let me know once you’re done?
 

Looking forward to your response.
 

Thanks,

JT

[janthadeus]

Hey there,

We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,
JT

[turner86]

Hi, jusg saw your email and didnt realise the form was on here and not in my emails. Someone already contacted to say a replacement could be sent when i return this one. So i dont think i need to fill out this form. But thank you for coming back to me.x

[Brad]

@turner86 

Glad to hear that you are in the process of returning your device for a replacement. You definitely do not need to fill out the form if you are already working with support. As this thread is completed, as you're getting a replacement, we'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad