Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Download video history from Home app
HiWe have a NestCam with Floodlight set up on Google Home app.A neighbour was broken into last night and police have requested some of the footage captured (around 40 mins all up). The footage doesn't relate to an event (events are only generated for...
Nest cam outdoor factory reset
Just moved into a house with previous nest setup and need to factory reset my camera so I can add it to my account. Any guidance on how I do this?
What is the new method of watching video on a laptop / desktop?
Currently I can see all 6 of my cameras at home.nest.com - This article says this is not possible with the new cameras - https://support.google.com/googlenest/answer/9225631?hl=en - What is the new URL where I can see all the cameras including the ne...
Nest (wired) doorbell low volume
I just installed a Nest doorbell and tested the function to speak to visitors. The volume is so low that my voice can barely be heard. I can't find a volume setting for the doorbell anywhere on the app. I am using a Galaxy S9+ phone for the Nest app....
Backplate for nest hello…top tab broken….how to get replacement?
The aluminum backplate that attaches to my brand new nest hello doorbell is broken and the top tab appears to be damage. The doorbell itself it not held securely, so I need to get a replacement. I can find anywhere that this can be ordered? Can anyon...
Drop cam
I have two drop cams which are not supported anymore how do I get my replacements?
Nest Notifications
Hello! When I first installed my Outdoor Nest cameras I received notifications for Motion and Person. After a while I stopped getting them for person and the option disappeared in settings. Does this mean that I need to subscribe to Nest Aware or is ...
Resolved! nest doorbell not streaming to Samsung tv via smarthings
Hello, I have a google nest hello and I linked this with Smartthings. The streaming is working fine if I check it via the IOS app but not via the app on my Samsung tv Q60. It says after loading to click on refresh again. kr,Fatih
Does the separately purchased power cable actually charge the battery camera?
¹1Based on my experience with the battery camera set up for outdoor use, and all the optional camera activity and events set to minimum to preserve the battery, the additional purchase and connection of a 10m power cable does not appear to be chargin...
